Warranty

Within two years of delivery, we will review issues that affect normal product function and appear to result from materials or workmanship, including abnormal failure of fabric, zippers, buckles, stitching, seam tape, webbing, or structural components.

Warranty service is based on the actual condition of the product. Normal wear and tear, fading, pilling, abrasion, impact, cuts, accidents, improper care, unauthorized alterations or repairs, misuse, and products purchased outside official UZSQUARE channels are generally not covered. Proof of purchase is required.

To request warranty service:

1. Email support@uzsquare.com before sending any product back.
2. Include your order number or proof of purchase, product name, color and size, and purchase date.
3. Describe the issue and attach clear photos: a full product photo, close-ups of the affected area, and the care label.
4. Wait for our confirmation. We may ask you to return the product for inspection; please do not send it before we confirm the return address and next steps.

After reviewing the product and issue, we may provide a warranty repair, replacement of the same or a similar component, a replacement product, or another suitable after-sales solution. If an issue is outside warranty coverage, paid repair or shipping costs may apply; we will explain any costs before proceeding.

Warranty periods or coverage may vary by product. The warranty information shown on the relevant product detail page applies where it differs from this overview.